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When one room feels like a refrigerator while the rest of your home is comfortable, it’s hard not to blame the thermostat. But the thermostat only measures conditions where it’s

One room can feel stuffy and several degrees warmer while the rest of your home feels just right. It’s frustrating, especially when adjusting the thermostat seems to make every other

You turn on the heat or air conditioning, hear the system running, and put your hand in front of a vent. Nothing. Or maybe there’s only a faint trickle of

A heat pump can make a surprising racket just when you’re settling in at home. Some sounds are part of normal operation, especially when the system changes modes, but a

A light coating of frost on your heat pump’s outdoor unit can be completely normal in winter. A thick layer of ice that keeps growing, blocks the coil, or leaves

You set the thermostat to heat, wait for the room to warm up, and… nothing. Or maybe the vents are blowing air that feels cool. A heat pump can stop

A burning smell from your furnace can be harmless dust warming up—or a warning that something is overheating. The tricky part is that “burning” can describe several different odors, and

If your furnace smells like gas, don’t wait around to see whether the odor goes away. A gas leak can cause a fire or explosion, so treat a gas-like smell

A single click when your furnace starts or stops may be completely normal. But repeated clicking—especially when the furnace won’t light, shuts off quickly, or leaves your home cold—can point